Delivering cost effective and high-quality software solutions

Convergence Technology Co., Ltd. prioritizes protecting your personal data. This privacy policy explains our practices regarding the collection, use, and disclosure of personal data, as well as your rights under the Personal Data Protection Law.

Collection of Personal Data and Types of Data Collected

We collect personal data that can identify you directly or indirectly, such as information provided during registration with us or via our websites, cookies, transaction data, and website usage experiences, as well as data from authorized representatives or other channels.

• Personal information: Name, surname, age, date of birth, ID card number, passport number
• Contact information: Home address, workplace, phone number, email, Line ID
• Device information: IP Address, MAC Address, Cookie ID
• Other information: Website usage data, audio, still and moving images, and any other data considered personal under the Personal Data Protection Law

Purposes for Collecting, Using, and Disclosing Personal Data

Your personal data may be collected, used, or disclosed for the following purposes:

• Creating and managing user accounts
• Delivering products or services
• Improving products, services, or user experiences
• Internal business administration
• Marketing and promotion
• After-sales service
• Collecting feedback
• Compliance with terms and conditions
• Legal and regulatory compliance

Data Retention

Your personal data is stored in document form and electronically on the Google Cloud Platform, which is securely operated by our system.

Disclosure of Personal Data

With your consent or as permitted by law, we may disclose your personal data as follows:

• Business partners: Limited information may be shared for coordination in providing products or services.
• Law enforcement: We may disclose personal data as necessary to governmental authorities, such as courts or regulatory agencies, upon lawful request.

Data Retention Period

We retain your personal data as long as necessary while you are a customer or have a relationship with us, or as required to fulfill the purposes outlined in this policy. When no longer needed, or upon legal obligation, data will be deleted or anonymized.

Rights of Data Subjects

Under the Personal Data Protection Law, you have the following rights:

• Right to withdraw consent: Withdraw consent for processing your personal data at any time.
• Right of access: Request access to your personal data and ask for a copy.
• Right to data portability: Obtain personal data in a machine-readable format or transfer it to another data controller.
• Right to object: Object to the collection, use, or disclosure of personal data at any time.
• Right to erasure/destruction: Request deletion, destruction, or anonymization of personal data.
• Right to restrict processing: Temporarily restrict processing of your personal data in certain circumstances.
• Right to rectification: Request correction of inaccurate, outdated, or incomplete data.

If you have questions or wish to exercise any rights regarding personal data collection, use, and/or disclosure, you may contact us as follows:

• Email: sales@convergence.co.th
• Address: Convergence Technology Co., Ltd., Gateway at Bang Sue, 5th Floor, Room 5017, 162/1 Pracharat 2 Road, Bang Sue Subdistrict, Bang Sue District, Bangkok 10800

By accepting this privacy policy, you agree that using our services constitutes acceptance of our terms and conditions, and this acceptance is legally binding.